SyncSeer

The SyncSeer™ Venue Management System provides the real time visibility, interactivity and responsiveness needed to manage incidents and the necessary reporting for large public facilities (stadiums, arenas, malls, theme parks, etc.) in a safer and more efficient manner. By leveraging the SyncSeer™ Intelligent Event Processing™ engine, the system delivers a scalable and flexible approach to handle rapidly occurring incidents, no matter the size or type of venue, while providing a full historical log of what transpired.

Solution Features 

• Cloud hosted solution or installed at your venue
• Roles based access to applications and assets
• Fan text system integration
• Handheld devices integration
• Customizable workflow engine
• Alert notification and escalation
• Flexible reporting to meet league requirements
• Time stamped audit trail of all incidents and system changes
• Extensible platform delivers applications such as accelerated staff clock in/out

For additional product information or pricing, please use our Information Request Form or Call: (800) 851-1281 and speak directly to a SyncSeer customer sales representative.

Solution Benefits

When action is needed, the SyncSeer™ Venue Management customizable workflow engine helps to ensure that the proper procedures are followed. Each incident in our system is monitored from the time it is created to the moment it is resolved, helping the venue staff provide the best possible care for their guests.

Automated and managed approach:

• Ensures appropriate responses to critical situations
• Focuses staff attention on high priority events
• Automates management of low impact requests

• Leveraging historical data to streamline decision making
• Reducing liability through collection
  and storage of event data
• Improving game day efficiency with real time incident views

SyncSeer™ Venue Management’s value does not end at the final whistle. Using the historical data log to generate and summarize reports of incident activity facilitates improved workflow efficiency, guest disputes resolution, and employee performance evaluation. Delivering a scalable and flexible approach to handle rapidly occurring inquiries and incidents, no matter the size or type of environment, while providing a full historical log of what transpired. SyncSeer™ Venue Management is the answer to your game day response needs.