The SyncSeer Venue Management System provides the real time visibility, interactivity and responsiveness needed to manage incidents and the necessary reporting for large public facilities (stadiums, arenas, malls, theme parks, etc.) in a safer and more efficient manner. By leveraging the SyncSeer Intelligent Event Processing™ engine, the system delivers a scalable and flexible approach to handle rapidly occurring incidents, no matter the size or type of venue, while providing a full historical log of what transpired.

Automated Response & Critical Needs

The SyncSeer Venue Management System is unique in its ability to quickly provide information and automated response to time critical needs in a complex environment while maintaining real time visibility and historical views to the assets, alerts and interactions that are in constant motion.

More about SyncSeer Venue Management (PDF)

The SyncSeer Venue Management System Components

1. SyncSeer's Device Adaptor technology
   • Flexibility with a variety of communication devices to be used in the system, such as Wi-Fi walkie-talkies.
   • Adaptability with multiple methods of using
     SyncSeer by combining voice and data
     interaction.
   • Customizability and scalability with
     customized user prompts/interface
     using roles-based access.
   • Optional, location services based on
     wireless network coverage.
2. SyncSeer's Intelligent Event Processing™ engine analyzes the incoming incidents with other streams of incoming data to generate alerts and execute workflows.
3. SyncSeer's EventFlow allows the venue management team to implement their business processes and define customizable workflow processes when incidents of interest occur.
4. SyncSeer's User Portal
   • All incident data is captured, associated with system alerts, and is presented to the venue management team in an easy-to-use dashboard.
   • The incident status, as well as suggested or required responses, are presented for management activation or can be automatically engaged.
   • Full venue visibility is provided through geospatial mapping of key assets such as facility, security or medical personnel.
5. SyncSeer's Incident Data Warehouse ensures that a full history of the activities associated with an event is retained for forensic, liability and audit requirements. This history includes all voice, video, and data recordings.